Jose has been a long‑time patient at Greater Family Health, always committed to attending his wellness visits and staying connected with his care team. But after losing his job — and his health insurance — managing his ongoing medical needs suddenly became much more difficult.
At a routine appointment, Jose shared that he was working temporary jobs while searching for stable employment. Although he was doing his best, the loss of insurance made one of his essential medications unaffordable. With no generic option available, the cost quickly became overwhelming.
Jose’s provider took time to talk through his challenges and explain the importance of staying on his prescribed treatment. The provider then introduced him to the Prescription Assistance Program (PAP), a resource designed specifically for patients experiencing financial barriers.
With help from staff across multiple departments, Jose completed his application and was soon approved to receive his medication at no cost. The program helped him stay on track with his health while he worked toward rebuilding financial stability. Jose expressed deep gratitude, explaining that the support he received made a stressful time much easier to manage.
His story demonstrates how Greater Family Health’s Prescription Assistance Program can remove barriers during life’s unexpected transitions — ensuring no patient has to sacrifice their health because of their financial circumstances.
