Susana has been a dedicated patient of Greater Family Health for more than four years. She values having access to consistent, compassionate care, even though she’s uninsured. However, when she was recently diagnosed with Type 2 Diabetes, she learned that managing her condition would require daily medication she wasn’t sure she could afford.
During a follow‑up visit, her provider explained that the Prescription Assistance Program could help her access the medication she needed at no cost. Although Susana wasn’t sure a program like this could meet her needs, she chose to apply.
Once approved, the team scheduled her first medication pickup, and when she came in, she was overwhelmed with emotions. She expressed her deep gratitude sharing that she never thought she would be able to manage her condition with the rapidly increasing cost of medications.
As her initial supply began to run low, Susana again worried whether she would qualify for another round. Her provider reassured her that Greater Family Health would help with every step of the process, including requesting refills.
When Susana came for her next pick‑up, she expressed how meaningful it was to know that her care team was committed to helping her manage her condition. The Prescription Assistance Program allowed her to focus on improving her health without the constant stress of medication costs.
Her experience highlights the long‑term, dependable support PAP offers, especially for patients managing chronic illnesses who rely on consistent access to affordable treatment.
