You might hear staff talk about PCMH. Maybe you’ve seen the word in your patient package, but you still wonder what does PCMH really mean and what does it mean for you?
Primary Care Medical Home, or PCMH for short, is a designation that Greater Family Health worked very hard to achieve.
Greater Family Health became certified as a Primary Care Medical Home in 2007 by The Joint Commission, an independent, not-for-profit organization whose accreditations and certifications are recognized nationally as a symbol of quality and high medical standards. To be a PCMH means that our patients are at the center of what we do.
It means we are committed to providing:
- Comprehensive care and coordinated care - we work across the health care system to make sure you receive the services you need when you need them
- Excellent access to care by having flexible hours and days of service, providing 24-hour care via telephone, multiple locations throughout Northern Illinois
- Safe and quality care with ongoing quality improvement
