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Patients Support Services

We strive to provide you with comprehensive services and decrease barriers that might keep you from accessing our services.

Patients-Support-Services

Translation Services

Many of our team at Greater Family Health is bilingual and speak many different languages, including Spanish, Gujarati, Hindi, Urdu, Polish, Tagalog, Russian, and more. We also offer translation services for multiple languages. If you need translation services, please be sure to ask us during your visit.

Health Benefits Enrollments

We have a team of Health Benefits Specialists who are ready to help you apply for health benefits coverage year-round. They can help you determine which type of plan, in the Marketplace (Affordable Care Act/ObamaCare) or through Medicaid, you may qualify for.

To schedule an appointment with one of your Health Benefits Specialists, call 844-599-3700 x 2102. Learn more.

Care & Case Management Programs

We understand the complexities of navigating the health care environment. Greater Family Health offers several care/case management programs which effectively help our clients and patients receive additional services and care according to their individualized treatment and services plan.

Full-Service Laboratory

If your doctor orders additional testing, you can access the on-site laboratory services provided by LabCorp.

LabCorp serves all Greater Family Health locations.

Discounted Pharmaceuticals

Greater Family Health participates in the federal 340B Drug Discount Program, enabling us to purchase medications from partner pharmacies at a discount. Select Greater Family Health patients are eligible to save significant money on their prescriptions by using one of our partner pharmacies.

Talk to your provider at your next visit to see if you qualify.

Transportation Assistance

Greater Family Health knows that sometimes transportation can be a barrier to accessing care. That is why we offer transportation cost reimbursement for patients. Next time you make your appointment, be sure to ask our phone operators for more information.

Be sure to check with your insurance, as you may also have transportation assistance benefits for non-emergency medical visits through your insurance plan.

Electronic Medical Records

At Greater Family Health, we believe in treating our patients’ entire range of healthcare needs, from medical and dental to behavioral health. 

We use Electronic Medical Records to facilitate coordination and efficient care for our patients. Additionally, our Patient Portal helps improve patient and provider interaction and communication.

Women, Infants and Children Program (WIC)

WIC is a federal nutrition program offered through the U.S. Department of Agriculture (USDA) and administered in Illinois by the Department of Human Services (DHS). WIC helps parents to feed their children properly during critical periods of growth and development. This program provides nutrition education and counseling, breastfeeding support, and access to nutritious foods.

Ask your provider about this program if you are pregnant, breastfeeding, have an infant or a child under 5, and are working with a limited income or have no income and need help providing food for your family.