Important Notice for Medicaid Members : Do not risk losing your medical coverage. Learn about important steps that need to be taken today. Click Here

Greater Family Health | Patient Portal English Tutorials

Please click the videos below to view in-depth video tutorials on how to use and navigate Greater Family Health’s Patient Portal.

Play Video about Introduction

Patient Portal Tutorial

Introduction

Watch this video to get started using the Greater Family Health Patient Portal. Learn how to login, navigate, and how to access different features, to get the most out of your visit.

Play Video about How to refill a prescription

Patient Portal Tutorial

How to Refill a Prescription

Watch this video to learn how to request a refill for your medications.

Play Video about How to send a message to your PCP

Patient Portal Tutorial

How to Send a Message to your Primary Care Physician (PCP)

Watch this video to learn how to use the Patient Portal to communicate with your Provider.

Play Video about How to pay your bill_view your statement

Patient Portal Tutorial

How to View your Statement and Pay your Bill

Watch this video to learn how to view your active balances, submit a payment, view past payments, and how to add different forms of payment.

Play Video about Viewing your chart and lab results

Patient Portal Tutorial

Viewing your Chart and Lab Results

Watch this video to learn how to access your Health Record, filter by date range, view, download, and print. You can also request updated records.

Play Video about How to access patient education

Patient Portal Tutorial

How to Access Additional Patient Education

Watch this video to learn how to access additional patient education resources from the National Library of Medicine.

Quick Links